Customer Relationship Management Software

With CRM emerging as a key tool driving growth for businesses across the globe, InDemand has launched their own CRM product to enable businesses to automate key business processes that will enable Sales and Marketing team to acquire new customers thereby increase revenue and customer base significantly.

Our Online CRM will automate the complete Sales, Marketing and Customer service processes to put the organizations ahead of their competition by redefining their product portfolio in sync with the customer expectations.

Features:

• Customer 360 Degree View
• Work flow definition
• Auto Assignment
• Built in Escalation Engine
• Contact Center Integration
• Integration (CBS / ERP)
• User defined SLA
• Email and SMS Alerts

Benefits:

• Available on Cloud / On Premise models
• Lowest TCO
• Predictable ROI
• Minimize Operational costs
• Maximize Revenues, margins and profit
• User friendly  Ease of adoption
• Enhance Customer satisfaction index